FAQ
Answers to most common questions about products, orders, shipments, and payments.
Product
The ingredients have different melting points. We suggest letting your product completely melt either by placing outside if it’s hot, or create a double boiler and quickly melt product. Let cool to room temperature then place closed jar in the freezer for approx 20 minutes to get it back to solid form. The efficacy of your product has not been affected.
Shelf Life is 1 year from the time you open the bottle or jar. We suggest opening it within 6 months of purchase and use regularly in your self-care routine.
Essential Oils are potent ingredients with potential medicinal benefits. We use e/o’s that are safe and well within the recommended percentages/ratio for optimal results.
We recommend storing 8 Faces products out of direct sunlight and in a cool dry place between 15-25C/ 59-75F.
With everyday use, you can see results within a few weeks.
Our ingredients and finished products are not tested on animals.
We love the symbolism of the eye as a protector and as a window to the soul. We love the symbol of the jaguar on our serum box which represents beauty and grace.
Our products are made in small batches in Canada.
Our products are considered pregnancy safe but as with any product, we recommend consulting your doctor first.
It is totally normal for the product color to change over time and no need for concern, the product is safe to use.
Our ingredients come from plants and other natural sources with variations between batches.
As long as the product is within its shelf life it is safe to use.
We avoid synthetic fragrances and other ingredients from the “nasty list" and use scientifically proven botanicals and safe ingredients at their optimal concentrations.
Everyone’s skin is different, so we recommend reading the ingredient list and patch test first.
To patch test apply a small amount of product behind the ear for 24-48 hours and check for any signs of irritation.
Orders
Yes, it is and please refer to the privacy policy for more detailed information.
Please refer to shipping and returns section.
Please email us directly at info@8facesbeauty.com
Please see our international stockists near you.
We ship from Canada and the US.
Please refer to shipping and returns section.
Please refer to shipping and returns section and email info@8facesbeauty.com
